Services

CAWI / Computer-aided web interviewing

Online opinion survey among customers or employees of a company via the most sophisticated online system of tools.

Two types:

Online Customer Survey
Online survey conducted on the web page of the client or of some other institute, among the customers and clients visiting the site.
It provides quick feedback. Its specialty is that it surveys the public visiting the site and not the entire customer population.
Online Employee Survey
The revolution of personal in-depth interviews. It is an online survey conducted among the employees of a company on the web-surface provided by Phantom Shopping. It is suitable for employee-satisfaction measurement, end-of-year evaluations and other opinion surveys.
It is an effortless, efficient, quick way of survey that can be processed, followed up and evaluated more smoothly than traditional surveys using Excel, Word or paper format, especially in case of large quantity.